When accessing the Websites, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Websites and in email, text, or other electronic messages between you, and the Websites.
By providing us with your data, you warrant to us that you are over 13 years of age.
Life Lived by Design is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Children Under the Age of 13
What data do we collect?
What data don’t we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
What are your data protection rights?
What are cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
How to contact us
How to contact the appropriate authorities
CHILDREN UNDER THE AGE OF 13
The Websites are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Websites or on or through any of its features/register on the Websites, make any purchases through the Websites, use any of the interactive or public comment features of the Websites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at bri(at)lifelivedbydesign(dot)com
WHAT DATA DO WE COLLECT?
Life Lived by Design collects:
Communication Data that includes any communication that you send to us whether that be through forms on our websites, email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data that includes data about how you use our websites and any online services together with any data that you post for publication on our websites or through other online services. We process this data to operate our websites and ensure relevant content is provided to you, to ensure the security of our websites, to maintain back-ups of our websites and/or databases and to enable publication and administration of our websites, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our websites and our business.
Technical Data that includes data about your use of our websites and online services such as your IP address, your login data, details about your browser, length of visit to pages on our websites, page views and navigation paths, details about the number of times you use our websites, time zone settings and other technology on the devices you use to access our websites. The source of this data is from our analytics tracking system. We process this data to analyze your use of our websites and other online services, to administer and protect our business and websites, to deliver relevant content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our websites and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
WHAT DATA DON’T WE COLLECT?
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offenses.
HOW DO WE COLLECT YOUR DATA?
You directly provide Life Lived by Design with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services
Voluntarily complete a client survey or provide feedback on any of our message boards or via email
Use or view our websites via your browser’s cookies.
HOW WILL WE USE YOUR DATA?
Life Lived by Design collects your data so we can:
Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
We may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
When Life Lived by Design processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
HOW DO WE SECURE YOUR DATA?
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at bri(at)lifelivedbydesign(dot)com
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
WHAT ARE YOU DATA PROTECTION RIGHTS?
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation.vLife Lived by Design would like to make sure you are fully aware of all of your data protection rights. Every EU user is entitled to the following:
The right to access. You have the right to request Life Lived by Design for copies of your personal data. We may charge you a small fee for this service.
The right to rectification. You have the right to request that Life Lived by Design correct any information you believe is inaccurate. You also have the right to request Life Lived by Design to complete information you believe is incomplete.
The right to erasure. You have the right to request that Life Lived by Design erase your personal data, under certain conditions.
The right to restrict processing. You have the right to request that Life Lived by Design restrict the processing of your personal data, under certain conditions.
The right to object to processing. You have the right to object to Life Lived by Design’s processing of your personal data, under certain conditions.
The right to data portability. You have the right to request that Life Lived by Design transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: bri(at)lifelivedbydesign(dot)com
WHAT ARE COOKIES?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org
Keeping you signed in
Understanding how you use our websites
Optimize your experience on our websites
WHAT TYPES OF COOKIES DO WE USE?
There are a number of different types of cookies, however, our websites uses:
Functionality. Life lived by Design uses these cookies so that we recognize you on our websites and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising. Life Lived by Design uses these cookies to collect information about your visit to our websites, the content you viewed, the links you followed and information about your browser, device, and your IP address. Life Lived by Design sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our websites.
HOW TO MANAGE COOKIES
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our websites’ features may not function as a result.
PRIVACY POLICIES OF OTHER WEBSITES
HOW TO CONTACT US
HOW TO CONTACT THE APPROPRIATE AUTHORITY
Should you wish to report a complaint or if you feel that Life Lived by Design has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. The contact information can be found at https://ico.org.uk/global/contact-us/
WHAT’S A COOKIE?
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
To see a complete list of the technology and cookies we use on this site, click here.
Cookies are either:
Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.
Cookies can also be categorized as follows:
Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymized.
For more information, please contact bri(at)lifelivedbydesign(dot)com
Life Lived by Design Terms of Service
Life Lived by Design reserves the right to modify these terms of service at its discretion, or against any client it believes is abusing this policy. Any such revision or change will be binding and effective immediately following the posting of the revised terms of service on the Life Lived by Design websites.
Life Lived by Design will, at its discretion, allow for the return or replacement of any defective product within 30 days from the date of purchase. After 30 days all sales are final.
If a client requests a refund, the money for the requested transaction is refunded back to the client.
There are no refunds on services that include one on one time. Agreements cannot be canceled for one on one services, and no refunds will be granted.
DELIVERY POLICY OF DIGITAL PRODUCTS
Digital products will be accessible immediately after purchase. If a technical glitch hinders immediate delivery of the digital product, you will gain access to the digital product as soon as a member of our support team can get the information out to you.
This will happen within a reasonable window of 48 business hours.